More info

How we help businesses capture and convert more enquiries.

Most local businesses don't need a flashier website. They need the enquiries they already get to be handled quickly and consistently, so fewer of them slip through the cracks.

The customer journey

From first visit to booked appointment.

We look at every step between someone finding your business and becoming a booked opportunity, then make sure each step leads to the next.

  1. 1Someone discovers the business.
  2. 2They visit the website.
  3. 3They make an enquiry.
  4. 4Their details go straight into the CRM.
  5. 5They receive a quick response.
  6. 6They can book an appointment.
  7. 7The business can track the opportunity.
  8. 8Follow-up continues when appropriate.

The goal isn't simply to make a website look better.

A good-looking website on its own doesn't follow up with anyone. If an enquiry comes in while you're on a job and nobody replies for a day, that potential customer may have already called someone else.

The goal is to create a connected system around the website — so every enquiry is captured, answered quickly, given an easy way to book, and tracked until there's an outcome.

Our work

A couple of examples.

Previous Project

Maths Tutor Website

A website built for a maths tutor. View the live site.
Demo Project

Landscaping Lead & Booking System

A demonstration of the kind of website, lead capture and booking system we can build for a landscaping company. Fill in the quote form to see what happens behind the scenes.

This is a demo we built to show what's possible. It is not a real client.

About

A small, focused agency.

SiteCrafts is run by Zak Salah. We focus on one thing: building practical websites and lead-management systems for local service businesses.

We keep things simple. No bloated packages or jargon — just a clear setup that helps you capture enquiries, respond quickly and keep track of every opportunity.

Zak SalahFounder, SiteCrafts

FAQ

Common questions.

What exactly do you build?
A connected system for handling enquiries: a conversion-focused website, lead capture forms, a CRM, automated SMS and email follow-up, appointment booking and a simple pipeline to track opportunities. We only include the parts your business actually needs.
Do you only build websites?
No. The website is one part. Most of the value comes from what happens after someone enquires — how quickly they hear back, how easily they can book and whether anyone follows up.
Can you work with my existing website?
Often, yes. In many cases we can connect lead capture, follow-up and booking to the site you already have. If your current site is holding you back, we'll tell you honestly.
What happens on the sales call?
We'll ask how you currently get and handle enquiries, look at your existing setup, and point out where we may be able to help. If it's a good fit, we'll explain what we'd build. There's no obligation.
Do you offer ongoing management?
Yes. We can look after the system after it's set up — making updates, adjusting follow-up and keeping everything running. We'll talk through the options on the call.

Free sales call

Let's take a look at your current setup.

Book a free sales call and we'll take a look at how you're currently generating and handling enquiries and show you where we may be able to help.

Book A Sales Call